Key Features

Contacts and Campaigns
 

• Store all your contact, customer and prospect data in one easy to use database.
• Manage and control your outbound activity.
• Leverage information about personal interests, habits, project history and key motivators.
• Improve your targeting by categorising, ranking and filtering organisations and contacts.
• Analyse historic information and identify customers or prospects you might be neglecting.
• Automate campaigns either by email or paper, track responses and analyse your success.
• Understand the ROI across your various business development activities. 
  
   

 Enquiry and Bid Management 

• Consolidate storage by providing a central register of opportunities.
• Understand key influences by tracking them in the bid process, analyse win/loss ratios.
• Reduce risk by storing all your correspondence in one place.
• Search your projects and enquiries databases for similar work.
• Centralise access to “exemplar” submissions and images by making them available to staff across your organisation.

 
Additional Features

• Full integration with the core Workspace system to deliver access to emails and documents against the contact/project record.
• Seamless integration with Outlook to minimise disruption to working practice.
• View actions against internal contacts to track activity and monitor performance.
• Integrate with your company phone system to enable dialing direct from Workspace.
• Use the Workspace Extranet to allow partner organisations to directly access the information they need.
• Deliver real time information to site based staff with Workspace Mobile.
• Leverage your corporate knowledge and learn from past experiences.
• Identify internal 'experts', create discussion groups and knowledge zones.